FAQ

Here, you'll find useful information on how to use PKM. Please browse through the common questions and answers below. If you have any questions, feel free to contact us anytime.

Catalog

Account Opening

Opening an account is easy with just 3 simple steps:

① Click the "Register" button on the Parkway Market official website and fill in the required personal information as prompted.
② Login to your Parkway Market client area (My Parkway Market) to complete identity verification. (This step can be skipped if opening a demo account.)
③ In the Parkway Market client area (My Parkway Market), create an account for trading on cTrader.
For more details, click here≫

If opening a demo account, no documents are required. For a real account, you need to provide:

・ID card
・Proof of residence
・Selfie holding the ID card" for identity verification

KYC (Know Your Customer) verification is an essential process for financial institutions and businesses to verify the identity of their clients and prevent fraud. Through this verification, we ensure a secure and compliant service experience for every customer.

KYC verification primarily includes:

・Identity validation: Ensuring the accuracy and authenticity of the information provided.
・Identity validation: Ensuring the accuracy and authenticity of the information provided.
・Risk assessment: Evaluating potential risks and applying additional checks for high-risk situations.

KYC verification is critical in preventing money laundering, fraud, and meeting regulatory requirements. It is also a necessary step for activities such as opening bank accounts or trading digital assets.

Currently, we support JPY, USD, and USDT. We are continuously working to optimize our services and will gradually support more currencies in the future to meet your diverse needs.

Opening a Parkway Market account is completely free, with no account opening fees. However, depending on the account type, certain fees and spreads may apply during trading.

Once your account is opened, you can start trading immediately. Before trading, you will need to make a deposit. The deposit processing time may vary depending on the payment method. We recommend choosing a suitable deposit method to speed up the preparation for trading.

If you forget your password, click the "Forgot Password" link on the Parkway Market login page and follow the instructions to set a new password.

After opening an account, you can login to your Parkway Market client area (My Parkway Market) at any time to check your account status. You can also view important account information and trading history in the client area.

Always by Your Side, Empowering Your Success!

Experience Parkway Market's top-tier trading environment and services.

Open Demo Account